CREEC Helps Client Obtain Reimbursement for Gender-Affirming Surgery

Today, CREEC announced a resolution for client Kendrick W., a transgender employee of a Bay Area start-up company who was denied insurance coverage for transition-related surgery due to an exclusion in his employer’s health insurance plan.

Kendrick contacted CREEC shortly before his planned surgery. CREEC helped Kendrick negotiate a resolution with his employer so Kendrick could have the surgery on the scheduled date and be fully reimbursed for the costs.

“I was really upset when I found out my insurance company refused to cover the surgery. I’m grateful to CREEC for helping me get reimbursed, and I felt so much better going into the surgery knowing that I would not have to pay for it myself,” said Kendrick.

“We’re pleased with the resolution. A transgender employee should not have to pay out of pocket for medically necessary procedures when the company’s insurance plan covers the same procedures for people who aren’t transgender,” said Julie Wilensky, Director of CREEC’s California office.

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