Captions on Online Content Made Available to the Public by Colleges and Universities

Have you had problems accessing online content (videos, podcasts, etc.) publicly posted by colleges or universities?

Universities and colleges increasingly make available vast amounts of video and audio content – for free, on broad-ranging topics of general interest.  These can include campus talks by important public figures, educational videos such as entire semesters’-worth of courses, and regular podcasts produced by faculty or staff.  However, these schools often fail to caption this content, which makes it inaccessible to individuals who are deaf or hard of hearing.  Failing to provide captioning violates the Americans with Disabilities Act and Section 504 of the Rehabilitation Act of 1973.

CREEC, along with our friends at the National Association of the Deaf, the Disability Rights Education and Defense Fund, and the Disability Law Center, has brought suit against Harvard and the Massachusetts Institute of Technology for failure to caption their respective internet content.

CREEC is also investigating other universities’ and colleges’ failure to provide captions on internet content.  If you are deaf or hard of hearing and have had trouble accessing audio or visual content posted by universities or colleges, including no captioning or bad captioning, we would like to talk to you.

Please email us at and tell us about your experiences. 

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